Shipping & Delivery

We are committed to delivering your orders as quickly and safely as possible. Below is an overview of our shipping and production timelines.

International Shipping

We support international delivery via DHL / Express shipping.

Actual shipping fee depends on destination and weight. We will contact you with the final fee or calculate it at checkout if available.

Production Policy

  • Work is done on a first-come, first-served basis.
  • Normal production time: 12-20 business days (Sundays & Holidays excluded) depending on workload, design, and size.
  • Three or more orders may extend production time.

Order Tracking

Every order comes with a unique tracking number sent via email as soon as your package leaves our studio.

Frequently Asked Questions

When will my order ship?

Orders are processed on a first-come, first-served basis. Our normal production time is 12–20 business days (Sundays and holidays excluded), depending on the current workload, design complexity, and size of the order. Please note that placing three or more orders may extend the production time slightly. Once your order is completed, it will be prepared for shipping and you will be notified accordingly.

Do you ship to P.O. Boxes?

Yes, we can ship to P.O. Boxes via our Standard Economy service.

What about customs and duties?

International orders may be subject to local customs duties or taxes upon arrival.

Still have questions?

Our customer success team is available to help with your order or shipping inquiries.